Returns & Exchanges

If you are not completely satisfied with your purchase, we offer a 30-day return policy for unused and unlit candles in their original packaging.

Return Process

  • 1.
    Initiate Return

    Contact our support team with your order number to request a return authorization.

  • 2.
    Pack Securely

    Carefully wrap the unlit candle in its original packaging to prevent breakage during transit.

  • 3.
    Ship Items

    Affix the provided return label and drop the package off at any authorized courier location.

  • 4.
    Receive Refund

    Once inspected, your refund will be processed to your original payment method within 5-7 business days.