Returns & Exchanges
If you are not completely satisfied with your purchase, we offer a 30-day return policy for unused and unlit candles in their original packaging.
Return Process
- 1.Initiate Return
Contact our support team with your order number to request a return authorization.
- 2.Pack Securely
Carefully wrap the unlit candle in its original packaging to prevent breakage during transit.
- 3.Ship Items
Affix the provided return label and drop the package off at any authorized courier location.
- 4.Receive Refund
Once inspected, your refund will be processed to your original payment method within 5-7 business days.